- When we say ‘we’, ‘us’ or ‘ourhealthadvice.com’ it’s because that’s who we are and we own and run the Site.
The type of personal information we collect
- We collect certain personal information about visitors to our Site.
- The most common types of information we collect include things like: email addresses, IP addresses, other contact details, survey responses, blogs, photos, content you direct us to make available on our Site (such as item descriptions) and web analytics data.
How we collect personal information
- We collect personal information directly when you provide it to us, automatically as you navigate through the Site, or through other people when you use services associated with the Site.
- We collect your personal information when you provide it to us when you subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a comment.
The personal information we collect about you from others
- Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources.
- Other third party sources, whereby we receive additional information about you (to the extent permitted by applicable law), such as demographic data or fraud detection information, and combine it with information we have about you. For example, fraud warnings from service providers like identity verification service. We also receive information about you as a rights holder from our third party authors. For example, information in the form of a model release when your image is used in an item made available on our Site.
How we use personal information
- We will use your personal information:
- Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests include:
– operating the Site;
-providing you with services described on the Site;
-updating you with operational news and information about our Site and services e.g. to notify you about changes to our Site, website disruptions or security updates;
-carrying out technical analysis to determine how to improve the Site and services we provide;
-monitoring activity on the Site, e.g. to identify potentially fraudulent activity and to ensure compliance with the user terms that apply to the Site;
-managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Site or asking for your feedback or whether you want to participate in a survey;
-managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
-providing general administrative and perform functions and activities; and
- Where you give us consent:
- providing you with marketing information about services which we feel may interest you; and
- For purposes which are required by law.
- For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.
When we disclose your personal information
- We will disclose personal information to the following recipients:
- authors of any items or services made available to you, so they can facilitate support and license validation;
- subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: website hosting providers; technical and customer support services;
- our professional advisers (lawyers, accountants, financial advisers etc.);
- regulators and government authorities in connection with our compliance procedures and obligations;
- a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
- a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;
- For users who do not leave comments on the Site, we will not store any personal information of yours.
- For users who leave comments on the Site, we will not use or disclose your personal information (that is, your email address) but will store it for as long as your comment is displayed below the article under which you left it.
- For contributors, we will use your personal information:
-to send and respond to emails from you
-to manage our interaction with you
-to maintain our records and databases;
-to carry out statistical analysis; and
-for administration, accounting, marketing, and archival purposes.
We will hold your personal information for as long as we need to in order to comply with our legal obligations. You may request for your personal information to be deleted at any time by emailing email@example.com. Deleted content may persist in backup copies for up to one year, but will not be available to third parties.
Where we transfer and/or store your personal information
- We are based in Macedonia so your data will be processed in Macedonia and the US. Some of the recipients we have described in section 10 above. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.
How we keep your personal information secure
- We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in the US. Personal information that we store or transmit is protected by security and access controls.
Marketing Choices regarding your personal information
- Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about articles that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.
- Push Notifications. You may adjust the “Settings” on your mobile device to disable push notifications for any of our mobile applications for which you would like to stop receiving such notifications. You may adjust the “Notification” settings usually found in your browser “Preferences” or “Settings” to block or remove certain browser-based push notifications.
- You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Site may not work properly in your case.
Cookies (not the type you eat!) and web analytics
- When you visit our Site, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:
- your IP address or proxy server IP address’;
- the domain name you requested;
- the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
- the date and time of your visit to the website;
- the length of your session;
- the pages which you have accessed;
- the number of times you access our site within any month;
- the file URL you look at and information relating to it;
- the website which referred you to our Site; and
- the operating system which your computer uses.
Information about children
- Our Site is not suitable for children under the age of 16years, so if you are under 16 we ask that you do not use our Site or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the Site for you!). If you are from 16 to 18 years, you can browse the Site but you’ll need the supervision of a parent or guardian. It’s the responsibility of parents or guardians to monitor their children’s use of our Site.
The information you make public or give to others
How long we keep your personal information
When we need to update this policy
- We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
- When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.
How you can contact us
- If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our privacy officer in writing at Sava Kovachevikj 47-3/36, Skopje, Macedonia or firstname.lastname@example.org.
If you’re a user or visitor in the European Economic Area these rights also apply to you:
- For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.
How you can access your personal information
- You are also entitled to ask us to post your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
- These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
- Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
- If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.